Clients' comments

Tim Edwards, Service Relationship Manager (PPD and Families), Surrey County Council Communications
'Thanks for your perseverance and sterling efforts to bring clarity to the collective communications needs of an extremely broad range of initiatives. Your strategic overview and patient approach helped us to identify key issues and potential overlaps between projects. In particular, your input was invaluable in highlighting where more project development was required before we could or should communicate. This saved us from wasting time and effort producing communications before it was appropriate to do so. I was confident to rely on you as our 'ears and eyes' liaising on behalf of the communications team with our colleagues working on change projects across the council.'

Chris Lee, Assistant Chief Executive, Lambeth Council
‘Just a short note to put on record my thanks for your work. I think you managed the regular workload and the additional challenges we faced very well, including sudden changes of senior personnel and the London terror attacks. I am extremely grateful for your attention, diligence and level-headed common sense during that period. Many thanks.’

Chris Lee, Assistant Chief Executive, Lambeth Council
'The communications planning and delivery for the reorganisation was extremely thorough. You were a key part of the cross-council project team managing the changes. It enabled senior staff to respond quickly to their teams through a variety of channels appropriate to each group. I valued your support and advice during this highly sensitive period in identifying, pre-empting and limiting potential concerns for staff about the future through comprehensive communications work. Thank you.'

Louise Ansari, Head of Communications, Lambeth Council
‘I returned from my sabbatical to a happy and productive communications team who had won praise across the council for their efforts under Inspire Communications’ management. This was probably the most testing period possible, covering the July 2005 London terrorist attack. Rachelle helped the team perform a solid public information and crisis management role. She had a reputation for being extremely efficient and diplomatic, with a mature, strategic and efficient approach. Inspire Communications’ length and breadth of experience would be an asset to any organisation.’

Mary Lynch, Assistant Director of Housing, Lambeth Council
‘Rachelle, it’s been great working with you - always supportive and resolving issues.’

Emily Brown, Deputy Head of Communications, Lambeth Council
‘Rachelle was hard-working, thorough and efficient in both her approach to the role, and to operating successfully within departments. She won the confidence of senior managers and was able to bring projects to fruition. Rachelle is highly-organised and efficient in her approach to both project and people management.’

Jeremy Mullett, Head of Graphic Design, Lambeth Council
‘I've enjoyed working with you immensely over the last year or so - time flies! Your professionalism, support - and patience - second to none!’